Countries we ship to:
They are as follows:
- New Zealand
- Saudi Arabia
- United Kingdom**
- United States***
* Packages can be shipped to mainland France with zip codes that start with 01 to 95. However, packages cannot currently be shipped to overseas territories, including Corsica, Guadeloupe, Martinique, French Guiana, Reunion, St. Pierre and Miquelon and Mayotte.
** Packages can be shipped to mainland UK as well as the Channel Islands and the Isle of Man.
*** Packages can be shipped to all states, territories and military addresses within the United States.
We prefer sending items with ePacket, however it might not always be an option to ship to your country and depends to our supplier. Don’t worry about this, as in such case we will use an alternative way of shipping, which is not worse than the ePacket – it just might take a few days longer, plus it will be again, at no additional cost for you !
We deliver globally and use several major international carriers, including UPS, DHL, FedEx, TN and EMS. Delivery normally takes between 7-25 business days, depending on where you live.
|Occasional delivery times:|
|Airmail||Region||Delivery time||Peak season deliveries|
|United States, Canada||7 – 15 business days||7 – 30 business days|
|Australia, New Zealand, Singapore||7 – 15 business days||7 – 30 business days|
|United Kingdom, France, Spain, Germany, Netherlands, Japan, Belgium, Denmark, Finland, Ireland, Norway, Portugal, Sweden, Switzerland||7 – 25 business days||7 – 30 business days|
|Russia||15 – 35 business days|
|Other countries||7 – 25 business days|
|Sea Shipping||United States, Australia||30 – 35 business days|
|EMS||7 – 15 business days to worldwide|
|DHL/UPS/FedEx||3 – 7 business days to worldwide|
*Shipping times can be affected by variable customs clearance times, inclement weather, public holidays or factors outside our control. If you have not received your package based on the above estimates, please kindly submit a ticket for help.
*It can take a few days to follow order shipment before the Tracking number becomes active on the courier’s system. If the information has not appeared on the courier’s website, please try again later.
**Free delivery to Bulgaria is currently in Trial as we are testing the shipping times, which might be a little longer than the above mentioned.
Tracking Your Order
It’s easy to track your order, both while it’s been processed and once it’s been dispatched.
To check your order during processing, simply sign in to your account.
Once your order has been dispatched ( occasionally in less than 3 days) we’ll send you an email with information on how you can track it.
In addition you can use the link from the upper right corner on our home page – Track Your Order
Customs And Tax
Some countries have import taxes, customs duties and other fees. These will need to be paid by you if issued. As far as we know this rarely happens for small, one piece packages with less than 200$ price ;). These policies vary from country to country, so we strongly suggest you contact your local customs office for more information.
Please note, customs clearance procedures may also add to the delivery time.